Service charges and fees, such as an automatic gratuity on a large party or a delivery fee, are applied the same way discounts are.

Steps

1. On the open ticket, tap Actions.
2. Tap Service Charges/Fees. The screen lists every charge available to this ticket.
3. Tap the charge you want.
4. If it is an open amount charge, enter the amount on the keypad and tap Apply.

The charge appears as a line on the ticket and the totals adjust.

Remove a charge

Tap the charge line in the ticket panel, then tap the remove option shown.

Where charges are defined

Admin Portal, Service Charges/Fees Screen. That is also where you set whether a charge is taxable and whether it counts toward tip out calculations, which is the detail that most often needs checking when a payroll number looks wrong.

Source: Global Payments Genius POS User Guide. Newly built article, pending review.