Call Center Configuration & Usage Guide

Call Center Configuration & Usage Guide

What is Call Center?

The Call Center feature allows Admin Portal users to place Online Orders at the account level with the ability to designate the order to a specified location. This also allows additional payment options to be utilized such as custom tenders.


    • Related Articles

    • PAX A920 Setup Guide

      PAX A920 Setup Guide Overview This article describes how to configure a Heartland Restaurant network to use the PAX A920 device to process payments. The A920 terminal is an Android based, multilane transaction processing and mobile smart terminal. ...

    • PAX S920 Setup Guide

      PAX S920 Setup Guide Overview This article describes how to configure a Heartland Restaurant network to use the PAX S920 device to process payments with the Pay at the Table service. This service is only supported by Heartland Payment processing. To ...

    • QuickBooks Integration Guide

      QuickBooks Integration Guide Overview This document describes the setup and integration of QuickBooks Online with Heartland Restaurant. You can use the QuickBooks integration feature to export a location’s sales information for sales receipts and ...

    • PAX S300 Setup Guide

      PAX S300 Setup Guide Overview This article describes how to configure a Heartland Restaurant network to use the PAX S300 device to process payments. The S300 terminal is a multilane transaction processing and mobile smart terminal. This service is ...

    • QSR Setup Guide

      QSR Setup Guide Overview This article describes how to configure a Heartland Restaurant network to use the QSR kitchen display system.   As of version 5.45, our integration with QSR does not support the following features: Show Whole Ingredients on ...