Drawer functions cover assignment, cash movement and the reconciliation trail.
Assignment
- Assign a drawer to a terminal or an employee.
- Reassign a drawer at a shift change.
- Banking modes determine whether a drawer belongs to a terminal or to a person. Confirm which mode the site uses before troubleshooting a missing drawer.
- Drive thru drawer assignments have their own handling.
- Dual cash drawers are supported on terminals configured for them.
Monitoring
- View the drawer list, with drawer status per drawer.
- Search the drawer list and filter the drawer list on a busy site.
Cash movement
- Float a cash till at the start of a shift.
- Cash pulls to move excess cash out of the drawer during trade.
- Paid ins to record money going in.
Good practice
- Pull cash on a schedule, not when the drawer looks full.
- Float to a fixed opening figure so variances are readable.
- Reassign rather than share a drawer at handover, so accountability follows the person.
Reference
Drawer Functions.
Source: Global Payments / Xenial Enterprise POS product documentation. Enterprise sites are heavily configured, so confirm the exact behaviour against the customer own build before advising a change.