The POS will not allow you to check out a server bank until all of its tickets are closed by their associated servers. To complete a server checkout, each server should reconcile and close their tickets in the Server Bank screen.
In the POS, select the menu icon in the top right corner, and then select Server Bank. The POS displays the Server Bank screen, which includes a copy of the Server Checkout Report. The Cash Summary section lists totals for cash transactions, tips, paid in/paid out transactions, and any funds the server might still owe the merchant.
In the Transfer Tickets section, the server can transfer all open tickets to another staff member by selecting Select Staff. The POS displays a panel listing available staff members. If the servers selects a staff member, the POS will transfer all open tickets to that staff member.
Once all tickets are closed, the server can select Checkout. The POS displays a prompt to verify the checkout.
After completing the checkout, the server should return any amount listed as Server Owes Merchant to the restaurant. Conversely, if the Server Owes Merchant amount is negative, the restaurant should return that amount back to the server.
Once a checkout is completed, the manager can review its details in the Daily Review screen. In the POS, select the menu icon in the top right corner. In the list, select Manager, then select Daily Review.