The receipt printer connects to the terminal over USB and needs its own power.
Steps
- Facing the back of the printer, turn it upside down.
- Underneath, along the back edge, find the ports: Ethernet, USB-B, USB-A and the power connector.
- Take the data cable. One end is USB-B, the other USB-A.
- Plug the USB-B end into the printer USB-B port.
- Plug the power cable into the AC port.
- Thread both cables out through one of the access holes in the casing.
- Turn the printer the right way up. Push back the right hand lever on the top and open the paper feed.
- Drop in the paper roll, unrolling from the bottom out over the front.
- Close the paper lid until it snaps shut.
- Flip the power switch.
Then associate it
Log in to the POS and add the printer to a printer template. Until you do, the device has no default register printer, which means no guest checks and no cash drawer. See Set a printer template on a device.
If it does not print
- Check the paper is loaded the right way round. Thermal paper only prints on one side.
- Send a test print from the printer tile on the printer template screen.
- Open Printer Queue on the Room screen and read the reported status.
Source: Global Payments Genius POS Setup Guide. Newly built article, pending review.