Follow the steps below to properly connect and configure a new TV.
Power on the TV.
Navigate to Settings.
Select Network.
Connect the TV to the appropriate business WiFi network.
Confirm the connection is successful before proceeding.
Open the LG Connect software on the TV.
When prompted, enter the business code: 388445
Confirm the device successfully registers.
Each TV must follow the standard naming convention:
Format: display_XX
Start numbering at 01
Continue sequentially (02, 03, 04, etc.)
Example:
display_01
display_02
display_03
Make sure names match the physical layout order in the space.
In the LG portal go to each device's details.
Navigate to Control > Update
Confirm the firmware version is 3.75.20
If the TV has a lower firmware version, perform the update before continuing.
Go to EZ Settings > SI Server Settings
Enter the following URL exactly as written: http://builds-dmb.xenial.com/xdmb-lg3.1.1931.ipk
Confirm the app installs successfully.