How To Void or Change a Payment

How To Void or Change a Payment


    • Related Articles

    • How To Void Items, Tickets, & Payments

    • Heartland Restaurant: How to Change your Tax Rate(s)

      Good News! Changing Tax Rates in Heartland Restaurant is easy. Here is the Step by Step: Quick Update for Tax Rate(s): Menu Taxes Select the Tax you would like to update Enter the updated Tax percentage with up to three decimal points Save Publish ...
    • New procedure for payment mistakes or failures

      Heads Up! Please follow the new procedure for payment mistakes or failures This article applies if a payment is taken but does not show up on POS. Step #1. Run a card as usual - this charges the card but it not show in POS (Payment Mistake or ...
    • Change PAX S300 to new PAX Store to allow for updates

      Change PAX S300 to new PAX Store to allow for updates 1. Press Menu or Func +1 at the same time (password 916860) 2. Select System Settings 3. Select App Management (password 916860) 4. Select Configuration  5. Select server URL 6. Change URL to ...
    • HOW TO: Change Doordash Store Hours (if connected to your POS)

      DO NOT CHANGE DOORDASH STORE HOURS IN DOORDASH DIRECTLY. DoorDash hours must be changed through Heartland Restaurant portal. The only exception is specific scheduled deviations such as being closed for a Holiday which you must handle directly through ...