Kitchen display and the ingredient model

Kitchen display and the ingredient model

The single most useful piece of vocabulary on the enterprise platform, and the one that makes its documentation searchable.

Modifiers are called Ingredients

What every other POS calls a modifier, Genius Enterprise calls an Ingredient. This runs through the whole product:

  • Product records have Summary Ingredients.
  • Kitchen screens have an Ingredients Pane.
  • There are Ingredient Filters and Ingredient Tags.

Searching the Global Payments documentation for modifier display returns nothing useful. Searching for ingredient finds it immediately.

The general lesson

When a documentation search comes up empty on this platform, the feature almost certainly has a different internal name. Read the labels in the portal UI and search those instead of the words you would expect.

Kitchen display configuration

What a kitchen screen shows is controlled by several settings that interact:

  • Cell Body settings — what appears in each order cell.
  • Show Modifiers versus Show Build Modifiers — two different switches with two different effects. Confirm which one a site has on before concluding anything about what the kitchen sees.
  • Kitchen Emphasis — what gets visual priority on the screen.
  • Ingredient Filters — what is suppressed from the display.

There is no ingredient sort control. If a site wants ingredients in a particular order on the kitchen screen, that is not a setting. Knowing this saves hours of looking for it.

How to diagnose a kitchen display complaint

  1. Get the artifact: the actual photograph of the screen, or the receipt. Read it literally and write down the exact strings.
  2. Open the product record in Data Management and read how the item is genuinely built: the product, its modifier collection, its default build, the quantities.
  3. Compare what is configured against what displayed. The gap is the finding.
  4. Check the screen and channel configuration that renders it.
  5. Read the vendor documentation for those exact field names before concluding anything.
  6. Say plainly which parts you verified and which are hypothesis. A confident wrong cause costs more than an honest test.

Configuration model verified hands on in a live dealer account, August 2026. Newly built article, pending review.