Every shift on the Genius POS starts the same way: the device signs in to the account once, then each staff member signs in with a personal PIN. This article covers both.

Who this is for

Anyone opening a Genius POS terminal for the first time that day, and any manager setting up a new device.

Sign the device in to the account (one time per device)

1. Press and hold the Power button on the underside of the screen until the device powers up and shows its Home screen.
2. Confirm the device is on the location Wi-Fi. See Connect a Genius device to Wi-Fi if it is not.
3. On the Home screen, tap the Genius icon.
4. At the Device Login Code prompt, enter a valid code and tap Confirm. Managers generate device login codes in the Admin Console.
5. When asked how the device will be used, tap Permanent.

The POS now shows the PIN screen and stays signed in to the account until someone performs a System Logout.

Sign in for your shift

1. On the PIN screen, enter your staff PIN.
2. Tap Go.

The POS opens the Room screen and shows the first room in the Rooms list along with any tickets currently open in it.

If this does not work

• The PIN is rejected. Confirm you are clocked in and that your staff record is active in the Admin Portal.
• The device asks for a Device Login Code instead of a PIN. Someone performed a System Logout. See Log out versus System Logout.
• The device will not join Wi-Fi. Genius devices do not support WPA3. Use WPA2 or WEP.

Source: Global Payments Genius POS User Guide and Genius POS Setup Guide. Newly built article, pending review.