The Mobile EMV Reader is referenced as <WiseCube> and <CHB60….>

Before you begin make sure the EMV Reader and iPad are fully charged and turned on. 

Attach The Reader:

• Plug the Mobile POS into Power

• Remove existing EMV Reader from Bluetooth

• Exit POS App → ⚙️ Settings (iOS) → Bluetooth

• Look for “CHB60….>” on the My Device list 

• If it is on the list select ⓘ on the right → Forget This Device

• Verify Bluetooth is turned on

• ⚙️ Settings (iOS) → Bluetooth → Toggle On

• Verify Heartland Restaurant has access to Bluetooth

• ⚙️ Settings (iOS) → Scroll down on left →  find Restaurant

• Bluetooth → Toggle On

• Attach / Pair the EMV Reader

• If you have multiple EMV Readers in the area walk away (out of Bluetooth range) from the other EMV Readers
  

• Or note the serial number on the back of the Wisecube EMV reader and make sure to choose that one to pair.
  

• Launch and Login the POS app

• Right Top ☰ → Manager → Payment Terminals → Scan for Wisecube Devices

• Once it shows up on the list → Select it → Exit

• Start Using the EMV Reader. :-) 

Troubleshoot: 

1. Plug the Mobile POS into Power
   

2. Remove existing EMV Reader from Bluetooth
   

1. Exit POS App → ⚙️ Settings (iOS) → Bluetooth
   

2. Look for “CHB60….>” on the My Device list
   

3. If it is on the list select ⓘ on the right → Forget This Device
   

3. Reboot the EMV Reader
   

1. Hold the power button until lights are off
   

2. Push the power button again until lights are on
   

3. Start on Step <Attach The Reader> above
   

4. If no success - Reboot the iPad
   

1. Hold the power button until it goes dark
   

2. Push the power button again until you see the Apple Logo
   

3. Start on Step <Attach The Reader> above