The Display Formats screen enables you to define display format records. These records enable you to configure how the printers on the location will print such documents as kitchen slips, receipts, and tickets. You can associate display formats with specific kitchen groups, which enables you to route print jobs to any number of printers or KDS units throughout the restaurant.

To access the Display Formats screen, log into the Admin Console, select an appropriate account and location. In the Admin Console’s Main Menu, click Location Setup, then click Display Formats. In the Display Formats screen, click New to create a new display format.

Name: In this box, you can enter a descriptive name for the display format. This name usually describes what it is used for in the kitchen.

Print Type: In this list, select an appropriate print type for the display format. If you are defining a display format for kitchen slips and kitchen displays, select Kitchen Slip. If you are defining a display format for labels printed by an Epson L90 (for pizza boxes for coffee cups), select Kitchen Label. If you are defining a display format for item prices printed as UPC barcodes, select Barcode. 

Header Font: In this list, select a font for the document’s header text.

Font Size: In this list, select a size for the font of the document’s text.

Top Margin: In this box, enter the number of empty lines that the program will use as each document’s top margin.

Print Whole Ingredients as Two Halves: This setting modifies how the POS prints or displays topping items on kitchen slips, kitchen labels, and KDS displays. If you select this check box, the POS will list all “half & half” modifiers in both the Right Half and Left Half sections of the modifiers list, even when the modifier is added to the whole item, such as the pepperoni and mozzarella modifiers in the following example.

If you clear the check box, the kitchen slips, kitchen labels, and KDS displays will list whole pizza toppings above any Right Half and/or Left Half toppings.

The POS only lists whole modifiers as two halves if the modifier can be added as a “half & half” modifier. You can enable this feature in the modifier’s settings. In the Modifiers screen, select a topping modifier. In the modifier’s settings, select the Allow Half & Half check box, and save your settings.

Bottom Margin: In this box, enter the number of empty lines that the program will use as each document’s bottom margin.

Impact Font: In this list, select a font for the document’s impact text.

Impact Font Size: In this list, select a size for the font of the document’s impact text.

Hide Separator Lines: If you select this check box, the program will not include separator lines in printed tickets.

Item Spacing: This setting allows you to modify how the POS separates items (and their ingredients) on printed kitchen slips. If you select None, the POS will not include any separation between printed menu items.

If you select Blank Line, the POS will insert a blank line between each menu item.

If you select Printed Line, the POS will print a line of dashes between each menu item.

Hide Default Size: If you select this check box, the program will not print the default size of menu items in printed receipts.

Item Sorting: This list enables you to set how the POS sorts items in printed receipts. If you select Kitchen Group, the POS will sort menu items by their kitchen groups. If you select Course/Seat, the POS will sort menu items by their menu courses and then seat numbers. If you select None, the POS will not sort menu items, but will list them in the order win which they were ordered.

Sub Item Sorting: This list enables you to modify how the POS sorts subitems in kitchen slips and KDS displays. In this list, if you select Sort as a Regular Item, the POS will sort and list subitems with main menu items. If you select Show Sub Items below Main Item, the POS will group and list subitems below the main menu item that includes them. If you select Sort Sub Items as Ingredients, the POS will group and list subitems and ingredients together, below the main item that includes them.

Duplicate Item Rollup: This list enables you to set how the POS will print multiple duplicate items in a ticket. If you select None, the POS will print each duplicate item on its own single line. If you select Enabled, If Same Seat, the POS will print duplicate items ordered for a single customer (seat) as a single line with an updated quantity. If you select Enabled, Ignore Seats, the POS will print duplicate items on the entire ticket as a single line with an updated quantity.

Order-Up Alerts: This list enables you to set the POS to display an alert each time a ticket is removed from the kitchen display. If you select None, the POS will not fire an alert when tickets are removed (indicating the order is prepared).

If you select Notify Staff In-App, the POS will send an alert to the server who opened the ticket. The alert will display in the POS that the server is logged in. If you select SMS Message Guest, the POS will send a text. If you select Both, the POS will send an alert to the server who opened the ticket and send a text message to the customer associated with the ticket.

Show Date & Time: If you select this check box, the POS will include the time and date when the order was made when printing a ticket.

Show Promised Time: If you select this check box, the POS will include the date and time when the order should be delivered or picked up.

Show Delivery Details: If you select this check box, the POS will include the customer’s information (such as the address and phone number) on the ticket, which can be useful on tickets for delivery orders.

Show Format Name: If you select this check box, the POS will include the name of the display format on the printed ticket.

Show Reprint: If you select this check box, the POS will include the label “REPRINT” on the ticket, along with the date and time of reprinted items on the ticket. 

Show Room Name: This list enables you to set the POS to include the room name on tickets. If you select Disabled, the POS will not include the room’s name on the ticket. If you select Show, the POS will include the name of the room on the ticket. If you select Show in Red (Impact Only), the POS will include the name of the room on the ticket in red text, if the printer has the capability for impact text. 

Show Staff Name: If you select this check box, the POS will include the name of the server who placed the order on the ticket.

Show Table: If you select this check box, the POS will include the table number associated with the ticket.

Show Ticket #: If you select this check box, the POS will include the ticket number on the ticket.

Show Seats: If you select this check box, the POS will include the seat number associated with each item on the ticket.

Show Guest Count: If you select this check box, the POS will include the guest count on the ticket.

Print Voids: If you select this check box, the POS will use this display format to print voided items or tickets.

Show Paid Status: This list enables you to set the POS to include text describing the status of partially paid orders hen printing prep slips or displaying orders in a KDS.

If you select Disabled, the POS will not include an order’s payment status on prep slips or KDS displays. If you select Show, the POS will include each order’s payment status on prep slips and KDS displays. If you select Show in Red (Impact Only), the POS will print each order’s payment status in red text, if the location is using impact printers.

If you select Show or Show in Red (Impact Only), the POS will then display the Partially Paid Text list. In this list, you can select the text that the POS uses to label partially paid orders. If you select Partially Paid, the POS will include “Partially Paid” on partially paid orders. If you select Paid, the POS will include “Paid” on partially paid orders. If you select Unpaid, the POS will include “Unpaid” on partially paid orders. The POS will include the text in header of printed prep slips and orders in the KDS display.

On the Fly KDS: This list enables you to set the POS to send orders to the KDS screen, and when they are sent. If you select Disabled, the POS will not send order information to the KDS until you tap Send. If you select Delayed, the POS will send a new item to the KDS only after you order another item or tap Send. If you select Real-time, the POS will send a new item to the KDS as soon as you add it to a ticket.

Separate Kitchen Slips: This list enables you to set the POS to print separate kitchen slips for different seats or items. If you select Disabled, the POS will not separate kitchen slips. If you select By Seat, the POS will print a separate ticket for each seat. If you select By Item, the POS will print a separate ticket for each item.

Kitchen Groups: In this list, you can associate the display format with a kitchen group. If you select a kitchen group in this list, the POS will display a set of rules that will determine how the POS will display ordered items from the kitchen group in printed tickets and order displays.

• Primary Font: In this list, select a font for primary text used for main menu items.
• Primary Size: In this list, select a size for primary text used for main menu items.
• Secondary Font: In this list, select a font for secondary text used for modifier items.
• Secondary Size: In this list, select a size for secondary text used for modifier items.
• Impact Font Size: In this list, select a size for impact text used for main menu items.
• Impact Font: In this list, select a font for impact text used for main menu items.
• Secondary Impact Font Size: In this list, select a size for impact text used for modifier items.
• Secondary Impact Font: In this list, select a font for impact text used for modifier items.
• KDS Primary Color: In this list, select a color for primary text used for main menu items displayed in kitchen display systems.
• KDS Secondary Color: In this list, select a color for secondary text used for modifier items displayed in kitchen display systems.

Ignored Job Types: These lists enable you to set the POS to not apply this display format to specific job types. If you select a job type in this list, the POS will not use this display format when printing jobs from staff members associated with the job type. If you select a job type in this list, the program will display another list, allowing you to select multiple lists.

Required Kitchen Groups: This list enables you to set the POS to require an item from a specific kitchen group before it applies this display format. If you select a kitchen group in this list, the POS will only use the display format if the ticket includes at least one menu item associated with the kitchen group.