Rooms configured with a table layout show the floor plan instead of ticket tiles. Occupied tables are highlighted.

Steps

1. On the Room screen, tap the room button for the table service room.
2. Tap the icon of an unoccupied table. The POS opens the Order screen for a new ticket on that table.
3. If the location requires it, enter the guest count when prompted.
4. Add items, then tap Send.

Opening an existing table

Tap a highlighted table to reopen the ticket already on it and add to it.

Guest counts

If a manager has turned on Verify Guest Count on Save in Manager Settings, the POS prompts for the number of guests whenever a server saves a new ticket without one. This is worth enabling at any site that reports on covers or average check.

Source: Global Payments Genius POS User Guide. Newly built article, pending review.