Reprint a ticket

Reprint a ticket

Reprint sends an existing ticket to any printer on the location, and can show you a preview first.

Steps

  1. Open the ticket.
  2. Tap Actions, then tap Reprint.
  3. The POS lists a button for each available printer.
  4. Tap a printer to send the ticket to it.

Preview before printing

Press and hold a printer button instead of tapping it. A Preview option appears. Tap it to see the print preview on screen.

Use the preview when you are checking a receipt format change, or diagnosing a report of wrong text on a kitchen ticket, without wasting paper or confusing the kitchen.

If a printer is missing from the list

Printers come from the printer template in use on this device. See Set a printer template on a device. Check the Printer Queue panel on the Room screen for the live status of each one.


Source: Global Payments Genius POS User Guide. Newly built article, pending review.