Run the Daily Review before closing

Run the Daily Review before closing

Daily Review is the manager screen for closing the day. It shows what is still unresolved across tips, tickets and cash, so nothing is missed before the batch goes out.

Open it

On the Room screen tap Options, then Settings, then Daily Review.

Three tabs appear: Tips, Tickets and Cash. A tab showing a red exclamation mark has something that needs action.

Daily Review tabs

Tickets tab

Lists every ticket that is not closed, with its number, server, room and status. Tap a ticket to open it and close it out, or to see who needs chasing.

Daily Review Tickets tab

Tips tab

Lists transactions closed without a tip amount.

  1. Tap the ticket Tip box. A keypad opens at the bottom.
  2. Enter the tip and tap Done.
  3. To open the whole ticket instead, tap its name in the list.
  4. To zero out everything remaining, tap Empty Tips, then Mark empty tips as 0.
  5. When every tip is right, tap Submit Tips.
Entering a tip in Daily Review

Why this matters: if the location processes credit on Auth/Capture, tips must be captured before the batch can go out, and the tab shows a red X or green check accordingly. On Sale/Adjust or another method the screen is still viewable but shows no indicator, because it is not required for end of day.

Cash tab

Lists every server bank and cash drawer currently open or checked in, with the server name, when it opened, the expected amount, the actual amount and the difference.

Daily Review Cash tab

Each bank has a Report button, green when checked out and red when still open. Tap it for the Server Checkout Report.

  • Completed checkout: tap Print Summary at the bottom of the report.
  • Incomplete checkout: tap Force Server Checkout. This works only if all that server tickets are closed. If any are open the POS shows an error, which is the POS telling you where the real problem is.
Force Server Checkout

Source: Global Payments Genius POS User Guide. Newly built article, pending review.