A ticket prefix puts one to four characters in front of every ticket number a device generates, so you can tell at a glance which terminal opened a ticket.

Steps

1. On the Room screen, tap Options, then Settings.
2. Tap Tablets.
3. In the Ticket Prefix box, enter one to four alphanumeric characters.
4. Tap Save.

A device with prefix A generates ticket numbers such as A12, A13, A14.

Two rules

• Every device must have a different prefix. Duplicates defeat the point and make tickets hard to trace.
• Use letters, not numbers. Letters are visually distinct from the ticket number that follows. A numeric prefix runs together with the number and is easy to misread on a printed check.

Suggested scheme

Match the prefix to the station name: B for bar, P for patio, S1 and S2 for server stations, H1 for the first handheld. Write the scheme down somewhere the site can find it, because the next person to add a terminal will need it.

Source: Global Payments Genius POS User Guide. Newly built article, pending review.