Gift card processing is turned on per location in the Admin Console. Until it is, the Gift Card button does not appear at checkout.
Steps
- In the Admin Console, open the location.
- In the Main Menu click Location Setup, then Payment Gateway.
- On the In-Store Settings tab, select the gift provider in the Gift Card list.
- Click the gift settings tab that appears.
- Enter the credentials supplied for the account: URL, Username, Password, Domain and Store ID.
- Click Save.


Verify
- Restart the Genius app on one POS device.
- Open a ticket, tap Checkout, and confirm Gift Card now appears.
- Run a balance check on a live card before letting the site sell any.
If this does not work
- Credentials are case sensitive and Store ID is the one most often mistyped.
- Devices cache location settings. Force close and reopen the app rather than waiting.
- A location moved from a previous gift provider needs its balances converted before go live. Do not sell cards on the new provider until that is done.
Source: Global Payments Genius POS Setup Guide. Newly built article, pending review.