Set up gift card processing

Set up gift card processing

Gift card processing is turned on per location in the Admin Console. Until it is, the Gift Card button does not appear at checkout.

Steps

  1. In the Admin Console, open the location.
  2. In the Main Menu click Location Setup, then Payment Gateway.
  3. On the In-Store Settings tab, select the gift provider in the Gift Card list.
  4. Click the gift settings tab that appears.
  5. Enter the credentials supplied for the account: URL, Username, Password, Domain and Store ID.
  6. Click Save.
Payment Gateway In-Store SettingsGift settings credentials

Verify

  1. Restart the Genius app on one POS device.
  2. Open a ticket, tap Checkout, and confirm Gift Card now appears.
  3. Run a balance check on a live card before letting the site sell any.

If this does not work

  • Credentials are case sensitive and Store ID is the one most often mistyped.
  • Devices cache location settings. Force close and reopen the app rather than waiting.
  • A location moved from a previous gift provider needs its balances converted before go live. Do not sell cards on the new provider until that is done.

Source: Global Payments Genius POS Setup Guide. Newly built article, pending review.