Learn how to identify your device's state based on the LED color patterns. These blue and white status LEDs apply to all our UniFi access points, routers, switches, and the UDM base model.

Status LED Patterns

Note: The animations are for illustrative purposes - the speed of the flashing or strobing patterns below might differ slightly from your device's.

Flashing White / Off Every 1/2s

The device is initializing and booting up.

UAP-AC-1-Initializing.gif

Steady White

The device is ready for adoption.

Device has been factory reset and must be set up from scratch!


UAP-AC-2-Factory-Defaults.gif

Blue and Flashing Off Every 5s (UDM Only)

There is no internet connection to the UDM.

UDM-NO_WAN.gif

Steady Blue

The device is adopted and is in normal operating mode. Access Point is broadcasting WiFi.

UAP-AC-4-Adopted.gif

Strobing White / Off

If this happens, power cycle the Access Point.

If this doesn't help, please reach out to our support team.

UAP-AC-9-Error-A12.gif

Quickly Flashing White / Blue

The device firmware is currently being upgraded - do not interrupt the process.

UDM will flash only white during an upgrade.

UAP-AC-7-Firmware-Upgrade.gif

Blue and Flashing Off Every 5s

Access Point has lost network connectivity and is searching for a wireless uplink.

UAP-AC-5-Isolated.gif

Rapid Flashing Blue / Off

The device "Locate" feature was activated in the UniFi Network application.

UAP-AC-6-Locating.gif

Flashing White-Blue-Off

The device is in TFTP mode.

To enable this mode:

  1. Hold the reset button before powering on.
  2. Continue to hold the reset button until this LED sequence appears.

If this wasn't intentional, please ensure the device's reset button isn't jammed (it should click when pushed).

UAP-AC-TFTP.gif

LED Off

The device is offline.

Verify the Power, POE, and Ethernet cables to troubleshoot.

UAP-AC-8-LED-Off.gif