☎️ How to get Support for Genius Restaurant

☎️ How to get Support for Genius Restaurant

Hey - Welcome!

Just wanted to make sure you are aware of all the easy and quick ways to connect.

Our fast and friendly agents are always ready to help.
How to Connect:

 

Our All Star Support Team is ready to help

  • Office Hours: 8:30-5pm Mon-Fri

  • 24/7/365 Level 1 Phone Support must call 925.626.3930


  Join our weekly classroom sessions for general training or a quick refresher! 

Credit Card Processing questions such as bank deposits, full credit card information, etc contact Heartland Merchant Services:

 

Discover and Learn:

  • Check out our Support Central Knowledge Base at help.posspecialists.com

  • Our Knowledge Base filled with Videos, Help Guides, Best Practices and much more

 

We are excited and looking forward to working with you! :-)


Print the attached PDF and pin it at your office.






    • Related Articles

    • ☎️ How to get Support for Heartland Restaurant

      Hey there - your POS Specialist Support Team here! Just wanted to make sure you are aware of all the quick and easy ways to connect with us. Our friendly crew is always ready to listen. Heartland Restaurant Support by POS Specialists All Star (Level ...
    • Call Center Configuration & Usage Guide

      What is Call Center? The Call Center feature allows Admin Portal users to place Online Orders at the account level with the ability to designate the order to a specified location. This also allows additional payment options to be utilized such as ...
    • Genius Restaurant: How to Change your Tax Rate(s)

      Good News! Changing Tax Rates in Heartland Restaurant is easy. Here is the Step by Step: Quick Update for Tax Rate(s): Menu Taxes Select the Tax you would like to update Enter the updated Tax percentage with up to three decimal points Save Publish ...
    • QSR Setup Guide

      QSR Setup Guide Overview This article describes how to configure a Heartland Restaurant network to use the QSR kitchen display system. As of version 5.45, our integration with QSR does not support the following features: Show Whole Ingredients on ...
    • ItsaCheckmate and Heartland Restaurant

      ItsaCheckmate and Heartland Restaurant - please open the attached PDF file or click this link.