Two Options to get us the reports:
Send us your login credentials for the <MercuryView> portal and will get the reports for you.
or
Follow these Step by Step instructions to generate the three reports and email them to <support@posspecialists.com>
Login to your <MercuryView> portal at https://portal.mercurypay.com
Generate three Reports:
Report #1:
Reports → Multi-Merchant Reports → View Gift Reports → Select all Stores → Submit
→ From the Drop Down Menu select “Gift Card Liability”
→ Leave “As of Date” on today
→ Run Report
Report #2:
Reports → Multi-Merchant Reports → Download Gift → Select all Stores → Submit
→ Set “Date Between” to “Start of your gift card program or earlier” And “today’s date’
→ Set “Transaction Type” to All”
→ Leave “Show Voids” unchecked
→ “Run Custom Report”
Report #3:
Reports → Multi-Merchant Reports → Download Gift → Select all Stores → Submit
→ Set “Date Between” to “Start of your gift card program or earlier” And “today’s date’
→ Set “Transaction Type” to “Issue”
→ Leave “Show Voids” unchecked
→ “Run Custom Report”