Genius POS updates are pulled by the device, not pushed on a schedule. Check for an update whenever a site reports odd behaviour, and after any release note that matters to them.

Steps

1. Turn on the device and open the Genius POS app.
2. On the PIN screen, tap the Information icon in the lower left corner.
3. Read the Information panel. It lists the device, its connection and the versions of its software. Note the version before updating so you can confirm the change.
4. Tap Check for Update.

What happens next

• No update available. The message Resync Complete appears briefly above the button.
• Update available. The POS downloads and installs it immediately. This can take several minutes. The POS restarts on its own and returns to the PIN screen.

If this does not work

If the device does not restart within roughly 15 minutes, restart it manually. If the version number has not moved after a restart, confirm the device has internet access and check the Socket Server indicator on the Room screen.

Source: Global Payments Genius POS User Guide and Genius POS Setup Guide. Newly built article, pending review.

See also: Update the POS app from MDM