Getting Started
Log out versus System Logout
Two buttons on the Genius POS both say logout and they do very different things. Confusing them is the most common way a site ends up locked out at open. Logout, the one staff should use The Logout button sits in the lower right corner of the Room ...
Update the Genius POS app
Genius POS updates are pulled by the device, not pushed on a schedule. Check for an update whenever a site reports odd behaviour, and after any release note that matters to them. Steps Turn on the device and open the Genius POS app. On the PIN ...
Room screen reference
The Room screen is the home screen of the Genius POS. It shows one room at a time along with every open ticket in it. Controls that are always present Messages. Opens the Messages panel listing anything sent to this device or staff member. Socket ...
Genius for Restaurant at a glance
Genius for Restaurant is the Global Payments restaurant point of sale. It runs on countertop terminals, handhelds and iPads, and is managed from a browser based Admin Portal. The pieces The POS. What staff touch. Rooms, tables, tickets, items, ...
Log in to the Genius POS
Every shift on the Genius POS starts the same way: the device signs in to the account once, then each staff member signs in with a personal PIN. This article covers both. Who this is for Anyone opening a Genius POS terminal for the first time that ...
Getting help with Genius for Restaurant
Where to go when something is wrong, in the order that gets it fixed fastest. 1. POS Specialists For anything we installed or support, open a ticket with us first. We hold the site history, the network detail and the relationships with the vendor ...