Online Ordering & Delivery
Schedule holiday hours for online ordering
How to schedule override (holiday) hours for online ordering the portal go to Location Setup > Online Ordering > Online Ordering Tab Scroll down to Carryout / Delivery. Both must be set up independently. At the bottom you will see Override Menu & ...
Set up online ordering and catering
Online Ordering Enhanced Setup Guide Overview This article describes the enhanced version of Genius’s Online Ordering feature set. It describes how to set up and create an Online Ordering website for a location. It includes detailed descriptions of ...
Change DoorDash store hours
DO NOT CHANGE DOORDASH STORE HOURS IN DOORDASH DIRECTLY. DoorDash hours must be changed through Genius portal. The only exception is specific scheduled deviations such as being closed for a Holiday which you must handle directly through DoorDash as ...
Set up Shipday delivery zones
To Adjust Delivery Zones for Shipday follow the steps. If you have any questions, please email support@posspecialists.com. 1) Log in to Genius Admin Portal at https://hrpos.heartland.us. 2) Click Location Setup on the left side of the menu options. ...
Delivery settings reference
Delivery Settings This area includes controls that enable you to configure delivery service. Delivery Room: This list enables you to associate the orders and sales from delivery orders to a specific room. Delivery Payment Types: This list enables you ...
Override the online order schedule for a closure
Overriding Online Order schedule for closure / Holidays for HRPOS OLO This information is specific to HRPOS online ordering. If you want to change your schedule for DoorDash please check our knowledge base article. In order to schedule your store ...
Add Shipday delivery to online ordering
Supercharge Heartland Online Order System with automatic deliveries using Doordash, Uber and Grubhub drivers, commission-free! Step #1: Sign Up for an account with ShipDay Use our special link to sign up and connect ShipDay with your POS in minutes ...
Set up upsell profiles and groups
Upsell Profiles allow you to suggest items to your customers based upon what they did not order. In this example we will be suggesting dessert to a customer who failed to add anything from the dessert section to their cart. Keep in mind that any ...
Adjust the online order lead time
Set up Scan to Order
Overview This article describes how to configure a Genius site to use the Scan to Order feature set. The Scan to Order features enables customers to use a site’s Online Ordering website to order meals from a table for dine-in service. With this ...