Back of House (Heartland Portal)
How To Move An Item To Another Table Or Ticket
How To Adjust Online Order Lead Time
How to Add a New Item From Scratch
Tip Out Configurator & Usage Guide
Please see attached PDF
Heartland Restaurant: How to Change your Tax Rate(s)
Good News! Changing Tax Rates in Heartland Restaurant is easy. Here is the Step by Step: Quick Update for Tax Rate(s): Menu Taxes Select the Tax you would like to update Enter the updated Tax percentage with up to three decimal points Save Publish ...
Pricing Rules Guide
Pricing Rules Screen Pricing rules enable you to set custom pricing for a specific time period, such as “Happy Hour” or a holiday. To access the Pricing Rules screen, log into the Admin Console, select an appropriate account. In the Admin Console’s ...
Online Ordering - Catering Setup
Please see attached PDF
Manager Guide
Please see attached PDF
Item Creation Guide
Please see attached PDF for more information
Built-In Loyalty Setup Usage Guide
Please see attached PDF
Admin Portal User Permissions Settings
Please see attached PDF
Admin Portal Guide
Please see attached PDF
Localization Setup Guide
Localization Setup Guide Overview This article describes how to use various localization settings in Heartland Restaurant’s Admin Console to provide a site with a multi-lingual interface. These controls enable you to set a preferred language for the ...
Gift Setup Guide
Gift Setup Guide Overview This article describes how to configure a Heartland Restaurant network to use the Heartland Gift service in general for different setup scenarios as well as a FAQ on its current abilities. Heartland Gift Setup Heartland ...
Item Creation Guide
Item Creation Guide Overview This document will cover Item Creation in Heartland Restaurant. There are many ways to create items in Heartland Restaurant, this is one of the ways to accomplish creating items. Finished Item Example Account Menu ...
Scan to Order Setup Guide
Overview This article describes how to configure a Heartland Restaurant site to use the Scan to Order feature set. The Scan to Order features enables customers to use a site’s Online Ordering website to order meals from a table for dine-in service. ...
Scan to Pay Setup Guide
Scan to Pay Setup Guide Overview This article describes how to configure a Heartland Payment network to provide customers with a “contactless” credit card payment option for paying tickets. This feature gives customers ability to pay for tickets ...
Order Balancing
Order Balancing Overview This article describes how to configure a Heartland Restaurant site to use the Order Balancing feature set. The Order Balancing features enable you to set the program to automatically adjust the carryout or delivery times of ...
Online Ordering and Catering Setup Guide V1
Online Ordering and Catering Setup Guide Overview This document describes how to set up and create an Online Ordering website for a location. It includes details descriptions of the controls in the Global Payment Restaurant’s Admin Console that are ...