Hardware and Device Setup
NextGen device setup best practices
These are the details that most often delay a NextGen install. Read them before you unbox. Leave the cable pull tabs alone Some of the USB-C cables have small blue or black plastic pull tabs on the ends. They give you leverage to remove the cable ...
Set the XC23 screen density to 160 DPI
The NextGen device ships at the wrong screen density for the Genius POS. Setting it is a required install step, not an optional tweak. Do this before signing in to the Genius app Set the density after running the MB5500 FW and Enable MultiClient ...
Pair a payment terminal with a POS station
Each POS station has to be paired with the card reader it will drive. Steps On the Room screen, tap Options, then Settings, then Payment Terminals. The screen shows a tile for every payment terminal on the location network. Terminals available to ...
Set a printer template on a device
A printer template tells one device which printers it uses, for which rooms, and for which display formats. Without one the device cannot print a guest check or open a cash drawer. Steps Log in to the POS. On the Room screen, tap Options. Tap ...
Connect a Verifone T650 payment terminal
The Verifone T650 is one of the payment device options for a Genius terminal. It cannot share a terminal with a PAX or a CFD. Attach the power cable Turn the Verifone upside down. Press the lock button and slide the bottom panel off. This reveals two ...
Connect the receipt printer
The receipt printer connects to the terminal over USB and needs its own power. Steps Facing the back of the printer, turn it upside down. Underneath, along the back edge, find the ports: Ethernet, USB-B, USB-A and the power connector. Take the data ...
Connect the customer facing display
The customer facing display is powered and driven by the NextGen terminal over a single USB-C cable. Steps Turn the CFD over and unspool its power cable. It ends in a USB-C connector. On the back of the NextGen device, slide the back panel off. Find ...
Connect a Genius device to Wi-Fi
Every Genius device has to be on the location network before the POS app will do anything useful. The rule that catches people out Genius NextGen and Mobile 2.0 devices do not support WPA3. Use WPA2. WEP also works but should not be used on a payment ...
Enable a location for the Genius POS
This is the first step of any Genius POS install. Until the location is added to the Mobile/NextGen group, the devices have nothing to sign in to. Steps Log in to the Admin Console and open the correct account and location. In the Main Menu, click ...