Taking Orders
Search for a ticket
Ticket Search finds any ticket at the location, whatever its status, and is the fastest route to a closed ticket you need to refund or reprint. Steps On the Room screen, tap Tickets. Every ticket appears as a tile showing its number, room, server, ...
Send items to the kitchen
Items sit on the ticket in blue until they are sent. Sending is what puts them in front of the kitchen. Steps Check the ticket panel on the right. Anything in blue has not fired yet. Tap Send. The POS routes every newly ordered item to its kitchen ...
Add modifiers, seat numbers and quantities
Modifiers, seat numbers and quantities are all set on the modifier screen, before you tap Done. Add modifiers Tap an item that has modifiers. The POS shows its modifier options. Tap each modifier you need. Selected modifier buttons are highlighted, ...
Add items to a ticket
The Order screen groups the menu into menu groups and, inside each group, menu sections. Finding an item is a matter of picking the right group, then the right section. Steps Tap the Menu Group button, the leftmost button in the bottom panel. Its ...
Open a ticket at a table
Rooms configured with a table layout show the floor plan instead of ticket tiles. Occupied tables are highlighted. Steps On the Room screen, tap the room button for the table service room. Tap the icon of an unoccupied table. The POS opens the Order ...
Open a ticket in a bar or tab room
Bar and tab rooms show open tickets as tiles rather than a table layout. Use this when the guest is at the bar, on a tab, or ordering to go. Steps On the Room screen, tap the room button for the bar or tab room in the bottom panel. Review the open ...