Recent Articles
🚗 DoorDash Best Practices Guide
? Connectivity & App Requirements Your main terminal must remain online and inside the Genius app at all times. Minimizing the app or losing internet connection may cause orders to cancel automatically. iPads only: We recommend that if using an iPad ...
Loading a Handheld 2.5 for the first time
Deleting currently used devices If these mobile 2.5s are replacements for older units you will first need to delete your older units from your system. If they are being added to your current system you will not need to do anything at all. In the ...
Transitioning a site from classic to nextgen
XC23 setup Set static IPs on all devices Check time zone on each device Ensure all devices update to latest version Select print template Set for local printers (when appropriate) Test printing Test Mobi Reader Set unique ticket prefix Name device in ...
SMS order up alerts
SMS Order Up Alerts SMS Order up alerts allow you to notify your customer that their order is ready for pickup. They can be triggered automatically when an order is bumped from your kitchen screen or manually via the POS interface. SMS functionality ...
Onboarding: Open Table
Onboarding & Setup Resources Here’s a quick reference to the materials we rev • Setup Guide: Attached. • User Guide: Attached. • Slide Deck from Today’s Call: Attached. ⸻ Contact & Support If any questions come up during onboarding or rollout, here’s ...