POS Specialists | Knowledge Base

Knowledge Base
Genius Restaurant
Genius Restaurant Information
Onboarding
Welcome to your new Point of Sale system! Let’s get your restaurant set up and ready for training and installation.

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How To Void or Change a Payment
Sourdough & Co Training
Basic Training Course Cashier Course (3min 38sec) Lesson #1 Log In/Out Clock in/out Breaks Lesson #2 Create tickets What room to open Groups - Sections on the bottom panel Search Add items to check How to modify an item, forced mods, Special ...
Mini Manager Guide
Please see attached PDF
How To Add a New Employee/ Staff Member
Enabling and Using Waitlist
Enabling Waitlist To enable waitlist go to ☰ > Manager > Enable Waitlist. This setting is iPad specific and only works in Table Layout rooms. Once enabled you will see the list populate on the right of your table layout rooms. This is a single shared ...

Recent Articles
Loading a Handheld 2.5 for the first time
Deleting currently used devices If these mobile 2.5s are replacements for older units you will first need to delete your older units from your system. If they are being added to your current system you will not need to do anything at all. In the ...
SMS order up alerts
SMS Order Up Alerts SMS Order up alerts allow you to notify your customer that their order is ready for pickup. They can be triggered automatically when an order is bumped from your kitchen screen or manually via the POS interface. SMS functionality ...
Onboarding: Open Table
Onboarding & Setup Resources Here’s a quick reference to the materials we rev • Setup Guide: Attached. • User Guide: Attached. • Slide Deck from Today’s Call: Attached. ⸻ Contact & Support If any questions come up during onboarding or rollout, here’s ...
Popmenu Demo
How to Add a New Staff Member in HRPOS

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