Other Guides
Common issues
General How to get in/out of guided access How To: Disable/ Enable Guided Access (iPad w/ Home Button): https://www.youtube.com/watch?v=rixsHInvORk How To: Disable/ Enable Guided Access (iPad w/ NO Home Button): ...
How to: Disable Gestures in iOS
Disabling gestures in iOS 16 Go To iPad Settings Select General Select Gestures Disable all options within gestures menu Disabling gestures in iOS 17 Go To iPad Settings Select Multitasking & Gestures Disable multitasking Disable all Gestures options ...
Como Loyalty on Heartland's Guest Display
Here is a video of how a guest interacts with the Heartland Guest Display when entering their Como code.
Sourdough & Co Training
Basic Training Course Cashier Course (3min 38sec) Lesson #1 Log In/Out Clock in/out Breaks Lesson #2 Create tickets What room to open Groups - Sections on the bottom panel Search Add items to check How to modify an item, forced mods, Special ...
☎️ How to get Support for Heartland Restaurant
Hey there - your POS Specialist Support Team here! Just wanted to make sure you are aware of all the quick and easy ways to connect with us. Our friendly crew is always ready to listen. Heartland Restaurant Support by POS Specialists All Star (Level ...
Worldpay / Vantiv / Mercury Gift - Instructions for the Transition to Heartland Gift
Worldpay/Vantiv/Mercury Gift Merchants transitioning to Heartland Gift will need an unmasked (full gift card numbers) liability report. Unfortunately Worldpay charges 10+% of your outstanding liability to get this report. Good News. We can help to ...
Best Practices for Maintaining & Setting Up Ipads
Update iOS (the iPads Operating System) Go to Settings > General, then tap Software Update. Tap Download and Install. Update or Download "Heartland Restaurant" App Open the App Store. Tap your profile icon at the top of the screen. Scroll down to ...
Networking and Whitelisting of Domains
Please see attached PDF for HRPOS specific white listing. Heartland PAX device specific whitelisting: Correct URL Primary IP Secondary IP txns.secureexchange.net 65.118.49.150 35.211.43.46 txns-b.secureexchange.net 65.118.49.145 35.211.118.44 ...