Other Guides
Common issues
General How to get in/out of guided access How To: Disable/ Enable Guided Access (iPad w/ Home Button): https://www.youtube.com/watch?v=rixsHInvORk How To: Disable/ Enable Guided Access (iPad w/ NO Home Button): ...
2024.08.16 - Next Gen & Mobile Launch
🚀 Friday, April 19 - NEW Mobile 2.0 JS Version: v262
Update Steps:
-with POS app running -tap the blue Info bubble on the PIN Screen -check JS v262 is the current version -if not > Apply Update Here is what was in the latest release.
Call Alex 925.918.0699 if you have any questions ?
Bug Fixes:
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How to: Disable Gestures in iOS
Disabling gestures in iOS 16 Go To iPad Settings Select General Select Gestures Disable all options within gestures menu Disabling gestures in iOS 17 Go To iPad Settings Select Multitasking & Gestures Disable multitasking Disable all Gestures options ...
Como Loyalty on Heartland's Guest Display
Here is a video of how a guest interacts with the Heartland Guest Display when entering their Como code.
Sourdough & Co Training
Basic Training Course Cashier Course (3min 38sec) Lesson #1 Log In/Out Clock in/out Breaks Lesson #2 Create tickets What room to open Groups - Sections on the bottom panel Search Add items to check How to modify an item, forced mods, Special ...
Unifi Router Setup
Dream Machine Setup Unifi OS Settings Applications Update to the latest OS Set up automatic updates for 4AM daily Remove unnecessary apps Console settings Set Console name to the name of the business Network Setup Unifi Devices Adopt any access ...
☎️ How to get Support for Heartland Restaurant
Hey there - your POS Specialist Support Team here! Just wanted to make sure you are aware of all the quick and easy ways to connect with us. Our friendly crew is always ready to listen. Heartland Restaurant Support by POS Specialists All Star (Level ...
How to Share Internet From a Mac/Windows to Your Internet Router
WARNING Call our POS Support Team before attempting this. Enabling Internet Sharing on your computer increases your security risk. We do not recommend enabling this unless you are in a trusted network. Sharing internet across devices can impact ...
Setting up Splashtop (Remote Access) as an Invited User
Here is the link: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360043486311-Setting-up-Splashtop-as-an-Invited-User 1. Check and Accept Invitation in Email The email invitation will look like this: 2. Create Splashtop Account ...
Worldpay / Vantiv / Mercury Gift - Instructions for the Transition to Heartland Gift
Worldpay/Vantiv/Mercury Gift Merchants transitioning to Heartland Gift will need an unmasked (full gift card numbers) liability report. Unfortunately Worldpay charges 10+% of your outstanding liability to get this report. Good News. We can help to ...
☎️ How to get Support for Heartland Restaurant
Hey - Welcome! Just wanted to make sure you are aware of all the easy and quick ways to connect. Our fast and friendly agents are always ready to help. How to Connect: Phone: 925.626.3930 Email: support@posspecialists.com Schedule a Call or Meeting: ...
MobileBytes to Heartland Restaurant Conversion Steps
Please see attached PDF
Best Practices for Maintaining & Setting Up Ipads
Update iOS (the iPads Operating System) Go to Settings > General, then tap Software Update. Tap Download and Install. Update or Download "Heartland Restaurant" App Open the App Store. Tap your profile icon at the top of the screen. Scroll down to ...
Networking and Whitelisting of Domains
Please see attached PDF for HRPOS specific white listing. Heartland PAX device specific whitelisting: Correct URL Primary IP Secondary IP txns.secureexchange.net 65.118.49.150 35.211.43.46 txns-b.secureexchange.net 65.118.49.145 35.211.118.44 ...
Guest App User Guide
Guest App User Guide Overview This document describes how to use the Heartland Restaurant Guest app. Heartland Restaurant offers customers the ability to order items and gift cards from restaurants through the use of a mobile device application ...